We provide outsourced contact center solutions that allow clients to focus on their business and strengthen their competitive advantage.  We help reduce operational costs, build your customer base and improve customer experience in the following areas:

• Customer Care
• Sales / Lead Generation
• Direct Response (Infomercial/Radio)
• Help Desk & Technical Support
• Web Support (Email/Chat)
• Multilingual Agents
• Data Entry / Back Office Support

Value Added

•IVR Services
•Call prompting
•Scripting Services
•Development Services
•500K+ Available 800 Number Phone Bank
•Social Media
•Call Review Services

Beyond The Phones

The NETCAST/ACCC team leverages 15+ years of data processing experience.  Some of the primary data entry services we deliver include:

• Mail Order Form Processing & Data Entry
• Data Transcription
• Voice Transcription

Leveraging our 9-step ISMS/ISO-certified process enables our clients to achieve increased operational efficiency, enhanced accuracy and competitive cost savings. 

Additional Services Include But Not Limited To:

•Document/Info Data Entry
•Mail Order Processing
•Warranty/Product Registration Processing
•Medical, Legal and IVR Transcription
•Special Campaign Support
•Document Scanning
•Voice Transcription
•Accounting and Finance